John,
These emails go out to UK domains registrant where they are on the Tucows
Tag and not associated with a reseller. Please send me the domain in
question off-list so that I can further investigate what happened.
Thanks,
James
-----Original Message-----
From: owner-discuss-list@opensrs.org [mailto:owner-discuss-list@opensrs.org]
On Behalf Of John Keegan
Sent: Saturday, December 13, 2003 10:41 PM
To: discuss-list@opensrs.org
Subject: uk domain renewals
A customer claims that he received the following email from Tucows:
> Due to the fact that we are currently being billed for domain
> ******.co.uk we ask that you please choose a service provider within
> the next 30 days.
>
> If no action is taken on your part we will ask the UK registry
> (www.nominet.co.uk) to remove our tag from this domain name.
> This may have negative impact on your ability to use and manage this
> domain, therefore we ask that you please give this matter your utmost
> attention.
>
> Should you have any further questions please contact support@opensrs.net.
>
> Tucows/OpenSRS
First, what is this? Why is Tucows sending email directly to our users?
Second, the domain in question was renewed 02-Jul-2003 and according to
Tucows is valid through 9/27/2005.
Why is Tucows sending this type of email to our user??? This is very
embarrassing to us and not at all what we would expect you to do in the case
of a domain that has already been renewed.
-- John Keegan john@RackShare.com http://RackShare.com
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