Re: OpenSRS Live Reseller Update [Domains] - 08/04/2004

From: Robert L Mathews (lists@tigertech.com)
Date: Thu Apr 08 2004 - 17:46:19 EDT


At 4/8/04 1:24 PM, replies@opensrs.org wrote:

>Tucows would like to share our proposed solution and gather your
>input. A blog has been created so that resellers can view the
>proposed changes and provide feedback.

Oh, for heaven's sake. There is already a reliable method for Tucows
customers to view information and provide feedback: it's this mailing
list.

Sorry to be testy, but I've raised this issue in private discussions with
Tucows people before. I've been told many people there are desperate for
customer feedback, but they don't have the time to read or post to the
mailing list. Somehow there's plenty of time to set up barely-usable
blogs (that is the most awful "discussion board" I've ever seen) and
expensive customer conference calls, though.

Please, Tucows, use the list(s), not blogs or god-knows-what-else, for
customer discussions.

--
Robert L Mathews, Tiger Technologies

"A professional in an ape mask is still a professional." -Marge Simpson



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