Re: Problems with RWI?

From: Chris Scott (chris@hostorlando.com)
Date: Sun May 16 2004 - 08:43:57 EDT


Jim McAtee wrote:

> Which begs the question... Why the need to take all of the administrative
> functions of OpenSRS out of commission when the registry for .com, .net,
> .name, .cc and .tv goes offline for 12 hours? Why in the world does that
> need to affect things like DNS and email provisioning?

They are taking advantage of the registry outage to do some internal work.
That's what I got from the reseller update. I'd rather they do this instead
of do it separately and have two outages to keep track of and plan for.

> The only answer that makes sense? Because email, dns, ssl certs are all
> secondary products (at best) in Tucows view and they can't be bothered
> with trying to keep them operating when given half an excuse to shut
> everything down during a very prolonged "maintenance window".

LOL--I just had a Dilbert-like vision of Tucows mgmt. sitting around and
someone runs in w/a note from the registry of an outage and they all scream
"Yippee! Now we can finally shut down those bothersome servers for a while
and it will look like we're doing something."

 From what I read, the products themselves were operating, you just couldn't
provision them or, in some cases, modify the data.

> Tucows must not realize how many of their customers are charged with
> supporting systems that MUST be maintained and operational 24x7. This is
> yet another reason why most of the services provided by Tucows are not yet
> ready for prime time and aren't being taken seriously by many of their
> customers.

Where was the downtime for these additional services other than that you
couldn't provision or possibly modify them? Am I missing something other
than my cynicism?

-- 
Chris Scott
Adaptive Hosting Solutions, Inc.
http://www.adaptivehostingsolutions.com/



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