RE: OpenSRS Live Reseller Update - [Website Builder]- 06/10/04

From: Kim Phelan (kphelan@tucows.com)
Date: Fri Jun 11 2004 - 11:16:48 EDT


Hi again,

In the last 6 months, we have spent alot of time with resellers talking
about Website Building tools, and their implementation. One of the main
concerns brought up by resellers was how to ensure that a user didn't
come into the environment build a site, pay for one day, then go
to another hoster. Portability came up time and time again.
The solution we devised was to provide an export for those who
did want to move elsewhere as part of regular business practises.

I hear what you are saying that this can be construed as prohibitive
and against the spirit of what you'd like to present. We completely agree
that keeping the customer happy month to month should be the focus.

I am going to explore our options to enable you (on a reseller by
reseller basis) to choose how the website is generated.

Thanks for all the comments and feedback.

Kim Phelan
Product Manager
Tucows, Inc.



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