Erm,
>On Thu, 2 Sep 2004, Mark E. Mallett wrote:
>
>
>
>>>In addition, Tucows will be decomissioning the support@opensrs.org
>>>email address and replacing it with an online webform to manage
>>>Registrant requests for additional assistance.
>>>
>>>
>>That one is what really shocks me. No more reaching support via email?
>>This is rather vague; perhaps a few more words would help.
>>
>>
>
>Tucows -- BAD BAD BAD BAD Idea.
>
>Webforms for support are a big pain. Cut and paste sounds great, but it is
>almost impossible to provide supporting documentation in forms.
>
>DO NOT DISABLE E-MAIL SUPPORT.
>
>No No No No.
>
>
>
But I guess the _real_ reseller support e-mail address will still be
kept. Right?
- Cs.
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:37:59 EDT