On Thu, Sep 02, 2004 at 10:21:59AM -0700, bill@daze.net wrote:
> > > In addition, Tucows will be decomissioning the support@opensrs.org
> > > email address and replacing it with an online webform to manage
> > > Registrant requests for additional assistance.
> >
> > That one is what really shocks me. No more reaching support via email?
> > This is rather vague; perhaps a few more words would help.
>
> The only e-mail that should be going to support@opensrs.org is misdirected
> end-user (domain registrant) e-mail or spam. This e-mail then has to
> either be redirected to the appropriate reseller or replied to telling the
> end user to contact their reseller.
>
> support@opensrs.org is *not* the reseller support e-mail address.
Yep, that certainly occured to me. But like the rest of the message,
implications such as that were left to the imagination. As I say, a few
more words of detail would help.
mm
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