Re: Transfer question

From: Fagyal Csongor (concept@conceptonline.hu)
Date: Thu Sep 16 2004 - 12:24:57 EDT


Hi Ben,

>>>Well, users A and B will have different admin contact addresses, right?
>>>
>>>
>>>
>>Right. Actually that IS the problem.
>>
>>
>
>Actually, they may well be the same person -- when I replied to this I
>was for some reason thinking "transfer" as in "transfer of ownership",
>not "transfer of registrar". Most often it probably WILL be the same person.
>
>
Well, in this case it's both. A very regular thing at our company.

>>Yep, but how do I explain this to user B? I mean he gets confused,
>>because a "transfer order" looks exactly like a "register order"!
>>
>>
>
>What do you mean here? Granted the RSP notifications for transfer and
>new registration are virtually identical; is that what you're talking
>about? (what has that to do with the end-user?)
>
>
Basically I am talking about user B coming to our site, and clicking on
"Transfer domain" :-) Then he provides authentication for his profile,
gets his contact data on the next page, and then submits a transfer
order (note: the process looks _very_much_ like that of a new registration).

>>user B *thinks* that if he HAS TO provide his contact data, then these
>>data WILL BE used after the domain is transfered. (Why would he need to
>>provide those data otherwise?? I also think this _sounds_ a logical
>>question.)
>>
>>
>
>You mean the "please provide your name and daytime work phone number"
>that user A provides? During a transfer, the old user (B) doesn't have
>to do anything except click a link, if I am not mistaken...?
>
>
Nope. The issue is not during the transfer authorization phase, but
before - right when the transfer order is submitted.

>>But no, the "old" data is (correctly) retained. So what user
>>B experiences is that "alien" contact details show up right in his profile.
>>
>>
>
>Oh, you are talking about a case where the domain is an OpenSRS one both
>before and after the transfer?
>
>
No :-)
But... well, I think that wouldn't make a difference.

>Pardon me, feel free to ignore all of this; I have a growing feeling that
>I've fully misunderstood the issue at hand. :)
>
>
Okay :-) Maybe I wasn't clear enough. I hope I could explain it above.

- Csongor



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