Orders with non-ASCII characters show up in RWI but give error to user

From: Arthur van Dorp (arthur_vd@gmx.net)
Date: Fri Oct 15 2004 - 07:48:19 EDT


Hi all

Most of our domain registrations come from customers who speak german or
french. Therefore people often use umlauts or other non-ASCII characters
in their address data even though we clearly state that you shouldn't do
that. We use the Reseller Client Library 2.8.6.

What happens is that the customer gets an error like this:

Domain: example.com Registration attempt failed: Invalid data.
Non-ASCII character s< .t permitted in owner address1.
Non-ASCII character s< .t permitted in billing address1.
Non-ASCII character s< .t permitted in admin address1.

That wouldn't be that bad. It would be nicer if it somehow could show
the actually entered character and not some something mangled. The
overview screen before the customer finally submits the order shows all
characters as entered.

What's more annoying is the fact that the domain registration shows up
in the RWI even though the customer got an error and we don't get an
email about the registration request as we normally do.

Are there any quick remedies? I don't have much time hacking perl code
at the moment.

Yours

Arthur van Dorp



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