Re: Client Code and Billing functionality

From: Lee Garrison (lgarrison@tucows.com)
Date: Fri Dec 17 2004 - 11:56:57 EST


I can confirm that it is in the works ;-) and we're definately
interested in talking to present customers for input. I'll have the
product team follow up with you directly to discuss your requirements.
FYI, the integration includes a web-front end and will enable domains
(com, net, org, biz, info, us and ca) in the first release. We'll add
other services as quickly as we can after that.

On the hosted solution, we're thinking that it would mostly benefit
smaller providers who don't want to invest in the infrastructure or
staffing as you probably already have. However, I'm curious to hear
whether your current setup is less productive than you want and whether
a hosted solution would help reduce the complexity or expense of
managing it?

Lee Garrison
vp, product management
Tucows Inc.
www.tucowsinc.com
416.538.5441 direct
416.535.0123 main
On 16-Dec-04, at 8:58 PM, Bill Laakkonen wrote:

> >> Thanks for the thread on this. We're certainly aware of the
> platform
> >> concerns with Platypus and have heard about it from prospects. As
> you
> >> know, Tucows acquired Platypus with the Boardtown purchase and our
> >> primary concerns this year were to make sure the existing customers
> >> continued to receive upgrades and to integrate Platypus with
> OpenSRS
> >> (coming soon).
> We here at DHR Technologies/Im1 are glad to hear of this - we asked
> Boardtown directly and were told it was not in the works, but
> possible. At the moment we are using several systems- it would be nice
> to use one.
>
> When do you plan on contacting present customers to participate or
> give you feedback to develop a product?
>
> Now we're looking forward at expanded features (for web
> >> hosters, for example) as well as at platform independence. What
> would
> >> you think of a Tucows hosted solution to address that or is it
> critical
> >> for you to host your own client/server app?
> >> cheers
>
> I guess you are not planning to solicit present Plat users? We
> already have infrastructure owned.
>
> Any other Plat users on this list?
>
> Plat is entirely not suited for domain registrations in my
> experience, nor it it useful beyond recurring billing for hosting.
> There is certainly no web front end- I don't see how Plat fits with
> tucows except as a source of programming resources - mind you - Plat
> is great at what it does, but it is not a hosting/DNR
> billing/ordering/anything system.
>
> Does anyone here use Plat for Hosting ordering or provisioning other
> than manual entry?
>
> Best Regards
>
> Bill Laakkonen
> >> Lee Garrison
> >> vp, product management
> >> Tucows Inc.
> >> www.tucowsinc.com
> >> 416.538.5441 direct
> >> 416.535.0123 main
> >> On 15-Dec-04, at 12:45 PM, Gordon Hudson wrote:
>
> >> > ----- Original Message ----- From: "Christopher X. Candreva"
> >> > <chris@westnet.com>
> >> > To: <discuss-list@opensrs.org>
> >> > Sent: Wednesday, December 15, 2004 4:51 PM
> >> > Subject: Re: Cleint Code and Billing functionality
> >> >
> >> >
> >> >> On Wed, 15 Dec 2004, James Ussher-Smith wrote:
> >> >>
> >> >>> Why wouldn't you trust your business data in one of the most
> popular
> >> >>> database engines in the world? Personally I'd be very happy to
> store
> >> >>> my
> >> >>
> >> >> For the same reason I don't trust my data to Windows, one of
> the most
> >> >> popular OS's in the world, or Outlook, the most popular e-mail
> client
> >> >> in the
> >> >> world.
> >> >>
> >> >> But to make it a not-so-religous arguement -- for a Unix-only
> shop it
> >> >> means
> >> >> setting up a Windows server.
> >> >
> >> >
> >> > I think thats part of the issue.
> >> > We do provide windows hosting and SQL server for customrs but my
> >> > experience of it has not been good.
> >> > Approx 6 to 10 times more work involved to keep it running
> securely
> >> > and stable-y.
> >> > I can factor that into what I charge customers, but if its for
> our own
> >> > use then thats just time and money lost.
> >> >
> >> > Regards
> >> >
> >> > Gordon Hudson
> >> > Hostroute.com Ltd
> >> > www.hostroute.net
> >> >
> >> >
> >> >
> >> >
> >> > ------------------------------------------------



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