----- Original Message -----
From: "Nick Wilsdon" <n.wilsdon@e3internet.com>
To: <ross@tucows.com>
Cc: <discuss-list@opensrs.net>
Sent: Monday, January 10, 2005 1:01 PM
Subject: RE: Domain Registry of America
> Hi Ross,
>
> Yes we will not respond to the transfer request and my client is going
> to attempt to get the money refunded.
>
> I'm not sure we can do much from a legal perspective as we are in the
> UK?
>
> It is amazing though that they are (still) doing this. I had heard they
> were amending the letters they sent out but apparently not, my client is
> adamant that it looked like an invoice.
Sorry I missed this discussion.
We have had a lot of this happening in the past.
Had one just yesterday.
The problem is that the free services we provide with domain names
are removed when the transfer takes place and now its difficult to just
transfer them back because
of the waiting period.
The letter is not an invoice.
I had it looked at by our lawyers and their opinion was that it could not be
construed as an invoice.
Whats happening is that people are reading into the letter things that are
not there.
There was a similar case in the UK with another company who sent out less
well worded ones and the
guy is in prison pending trial on various charges.
In my experience, the people who are caught out by the DROA thing are
overwhelmingly
women with little or no knowledge of interent issues.
Although in one case, one of our customers , the State of Vermont ended up
getting caught out too.
This is not a statement or value judgement about women.
It just seems that they are more likely to respond to these things, based on
my company's experience.
Anyway, I found a way to stop them.
We locked down all our domains.
As its generallyt the clueless getting caught out, they are also clueless
about unlocking or locking.
Since we locked them down we have only lost one in that way.
You should consider doing it.
I put it off because I needed to modify the manage interface for name server
changes, but it has worked out fine.
Regards
Gordon Hudson
Hostroute.com Ltd
www.hostroute.net
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