Re: NY ISP's domain hijacked

From: Ross Wm. Rader (ross@tucows.com)
Date: Sun Jan 16 2005 - 14:09:04 EST


On 1/16/2005 1:57 PM Christopher X. Candreva noted that:

> It's 'perpetuated' by the e-mails my customers receive that say "We've
> received this request to transfer your domain away from Tucows. Unless we
> here from you, we're going to do it". They don't like that. It doesn't make
> them feel safe. Even when they DID mean to transfer it, they don't like it.
> "What if I was sick for a while, or on vacation" is the usual response.
>
> When they in fact did NOT initiate the transfer they are absolutely
> irate, and I don't blame them. At least it's easier now that everyone
> has to do it, when it was only Tucows it was a sales nightmare.

They don't see these if the name in question is locked.

-- 
Regards,

-rwr

"In the modern world the intelligence of public opinion is the one indispensable condition for social progress." - Charles W. Eliot (1834 - 1926)



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