Re: DNS management down? - Is support there?

From: Philippe Landau (lists@a-z-internet.com)
Date: Tue Mar 15 2005 - 18:17:27 EST


Jose Luis Moya wrote:
> I've been with Tucows (OpenSRS) for over 6 or 7 years now.... lucky enough I
> hardly need support from them... but as usual when you do... you do
> urgently.
>
> I need an urgent change to MX records for a mail server change of a client.
> My situation now is:
>
> - DNS management gives me errors on ALL zones I have... so I have to think
> is a system error
> - I don't see any email regarding support windows... etc. I could be wrong
> but I guess is not that.
> - I go to see "System Status" on my reseller panel... and it doesn't work...
> - I go to "after hours" emergency support (http://www.opensrs.org/.emerg/.)
> and it doesn't work either...
>
>
> Can someone let me know what is going on?
> Is this what you get normally when in need of help?
> Am I right when I miss the good old days of OpenSRS?

did you get a reply, Jose ?

kind regards philippe



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