RE: DNS management down? - Is support there?

From: glenn@leftcoast.com
Date: Tue Mar 15 2005 - 18:42:11 EST


Why don't you use the telephone?

> -----Original Message-----
> From: owner-discuss-list@opensrs.org
> [mailto:owner-discuss-list@opensrs.org]On Behalf Of Philippe Landau
> Sent: Tuesday, March 15, 2005 3:17 PM
> To: discuss-list@opensrs.net
> Subject: Re: DNS management down? - Is support there?
>
>
> Jose Luis Moya wrote:
> > I've been with Tucows (OpenSRS) for over 6 or 7 years now....
> lucky enough I
> > hardly need support from them... but as usual when you do... you do
> > urgently.
> >
> > I need an urgent change to MX records for a mail server change
> of a client.
> > My situation now is:
> >
> > - DNS management gives me errors on ALL zones I have... so I
> have to think
> > is a system error
> > - I don't see any email regarding support windows... etc. I
> could be wrong
> > but I guess is not that.
> > - I go to see "System Status" on my reseller panel... and it
> doesn't work...
> > - I go to "after hours" emergency support
> (http://www.opensrs.org/.emerg/.)
> > and it doesn't work either...
> >
> >
> > Can someone let me know what is going on?
> > Is this what you get normally when in need of help?
> > Am I right when I miss the good old days of OpenSRS?
>
> did you get a reply, Jose ?
>
> kind regards philippe



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